Booking Conditions

The Legal Company Name and Head Office
S Ollerton Ltd
Unit’s 1 & 2 Ackhurst Rd
Common Bank Industrial Estate

Your Contract with Us
When you sign the hire agreement you accept the terms and conditions of the agreement listed in this document.
Please read this agreement carefully.
If there is anything you do not agree with please discuss with a member of staff at the rental location from which the vehicle is rented.

Rental Period
You will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental period but this will be by prior agreement only and will be confirmed by email. If you do not bring the vehicle back on time then you will be breaking the conditions of this agreement. We can charge you for every day or part day you have the vehicle after the agreed date of return has elapsed. We will charge you the daily rate that you have been quoted at the rental location until we get the vehicle back.

Rental Agreement
You will be asked to sign the rental agreement when you collect the hire vehicle and by signing the agreement confirms you agree to our terms and conditions.
Ollertons U Drive only hires vehicles for use throughout England, Scotland, Wales and Northern Ireland.

Rates include insurance, VAT and breakdown cover. If your mileage is likely to exceed 200 miles per day please contact Ollertons prior to your booking.  We reserve the right to determine and charge for additional mileage that has been incurred but not agreed within any rental period.

Excess Mileage
This will be charged @ £0.09 pence per mile and debited directly from your deposit or from your debit /credit card (Over 200 miles per day).

Your card will be charged at the start of the hire for the rental and payment is required by Credit or debit card.  We do not accept cash, cheques or pre-paid credit cards.  A third party may not pre pay for rental online and the credit or debit card presented at the start of the hire must be in the name of the main driver.
Third parties paying for the rental are not accepted.

Your card will be charged at the start of the hire for the rental charge and any additional agreed charges.
A deposit of £175.00 will debited as a deposit.
When the vehicle is returned at the end of the hire period, the total additional charge, including any charge for fuel, additional mileage or damage will be calculated and deducted from the deposit taken with any remaining deposit amount credited to your account.
Please note this process may take up to 7 working days.

Identification Required
When collecting the vehicle the lead driver must present a valid driving licence.  We cannot accept expired official photo ID.  Two additional forms of ID to confirm home address are required; one must be the credit/debit card statement for the credit/debit card being presented for deposit and additional charges. The other should be a formal document (e.g. utility bill) both must be dated within 8 weeks from date of hire and be the original copies.
Additional drivers must produce a valid driving (photo) licence plus a passport with current address.  Please contact Ollertons prior to hire if you have any questions regarding the identification required.

Drivers Age
The minimum age for any driver is 25 with a driver’s maximum age of 70.  For drivers aged 21 – 25, please call the office for further assistance.
Drivers must have held a full driving licence with the relevant categories for at least 12 months prior to the date of hire.  Licence endorsements up to 6 points are accepted.  If the driver has been banned from driving for a DD, DR or UT offence, or has been disqualified for 12 months or more, we will only rent the vehicle once 5 years or more has passed after the return of the licence.

Your Responsibilities;
You must check the vehicle and any accessories we provide before you take the vehicle. If you are not satisfied with the vehicle and do not think the condition meets our pre rental inspection report, you should let us know.
There is a 2 hour time limit from the start of the hire to notify us of any additional damage not noted at the time of inspection.
You must look after the vehicle and keys to the vehicle.
You must always lock the vehicle when you are not using it and use any security device fitted in or supplied with the vehicle.
You must always protect the vehicle against bad weather which can cause damage.
You must make sure you use the correct fuel.
You are responsible in full for any damage to the roof or upper part of the vehicle caused by hitting low level objects, such as bridges or low branches.
You must not sell, rent, loan or dispose of the vehicle or any of its parts.
You must not give anyone any legal rights over the vehicle.
You must not let anyone work on the vehicle without our permission.  We will only give you a refund if you produce a receipt for the work. You must let us know as soon as you become aware of a defect to the vehicle.
You must return the vehicle to the rental or agreed location during the opening hours displayed at place of hire. One of our staff must see the vehicle to check that it is in good condition.
Where we have agreed that you may return the vehicle outside of business hours, you will remain responsible for the vehicle and its condition until it is re-inspected by a member of staff.
You will have to pay the repairs if it is required.

Your vehicle needs more than our standard valeting (cleaning) or you have damaged the inside of the vehicle, or you have damaged and/or lost any parts of the vehicle.

You must check before you bring back the vehicle that you have not left any personal belongings behind in the vehicle.


Our Responsibilities
We will identify and tell you about existing damage to the vehicle before you sign the agreement.
We have maintained the vehicle to at least the manufacturer’s recommended standard.
We undertake that the vehicle is roadworthy and suitable for renting at the start of the rental period.
We are responsible if someone is injured or dies as a result of our negligence.
We are not responsible for any indirect or unforeseeable costs, loss or damage arising from the vehicle breaking down.
In the event of a breakdown, it is your responsibility to remain with the vehicle and assist our recovery and or repair.
You may be liable to additional costs if you leave the vehicle or fail to return it to us.

We are only responsible for property in the vehicle if the loss or damage is a result of our negligence and this is capped to a maximum of £1,000 per claim.

Conditions for using the vehicle
The vehicle must be the driven by the person named on the hire agreement or by anyone authorised in writing. Anyone driving the vehicle must have a full valid UK driving licence with no more than a maximum of 6 penalty points.
You or any authorised driver must not do any of the following –
Carry passengers for hire or reward.
Use the vehicle for any illegal purpose.
Use the vehicle for racing, pace-making, testing the vehicle reliability and speed or teaching someone to drive.
Use the vehicle under influence of drugs or alcohol.
Carry a number of passengers and or baggage which would cause the vehicle to be overloaded.  Or, in the case of a commercial vehicle, a payload which exceeds the maximum payload and individual axle plated weight or for purpose that requires an operator’s licence where you do not have one.
Drive the vehicle outside England, Scotland, Wales and Northern Ireland unless we have given you permission in writing and appropriate charges paid.

We work out our charges by using a current price list, available on request.
You are paying the following charges:
The rental and any other charges we work out according to the agreement.
Any charges for loss or damage as explained in these booking conditions.
If you have damaged the vehicle, we will arrange for an independent estimate and will carry out the repairs.
You are immediately liable for the value of this estimate (up to your insurance excess), regardless of when we chose to carry out the repair.
A fuel service charge, if you have used and not replaced fuel to the amount supplied originally.
The charge is based on the rates that are supplied at the rental location.
On demand, all fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped).
You must pay the appropriate authority any fines or costs.
If you do not in addition to the fines and or costs you will be responsible to pay our administration charges which arise when we pay these charges.
On demand a loss of income charge.
We will charge you this if we cannot rent out the vehicle because it needs to be repaired, or if it is a write-off and can’t be repaired.
On demand, any charges made by customs and excise as a result of seizure of the vehicle by them, together with a loss of income charge whilst the vehicle is unavailable for rental.
Any published rates for delivery and collection of the vehicle.  Interest which will add every day to any amount you do not pay us on time at the rate of 4% a year above the base lending rate.
Value added tax and all other taxes on any of the charges listed above, as appropriate.

Reservations made via Ollertons website can be cancelled up to 24 hrs prior to pick up and any money paid will be refunded in full the exception to this if payment has been agreed on pick up. If your cancellation is within the 24hr period then no refund will be given.
cancellations should be made direct with Ollertons via email:
If you do not arrive to collect your vehicle at the specified time (no show) then the company reserves the right to charge your credit card or debit card in accordance with the agreement made at the time of confirmation, subject to an amount equal to the value of the hire.

Fuel Policy
All vehicles are supplied with a full tank at the start of the hire.
Vehicles are to be returned with a full tank of fuel except if it is agreed prior to hire to return the vehicle empty.
There will be re-fueling service charge if the vehicle is not returned with a full tank. Ollertons will charge the credit / debit given at start of hire at £1.50 per litre.
All vehicles are diesel without exception.

Our Insurance/Damage protection programme
If we arrange separate insurance, then we will give you information on the insurance cover and any restrictions that may apply. Otherwise, the conditions of our insurance/damage protection programme (including any waivers or liability) will apply, as indicated by your acceptance of them by ticking (initialing) the appropriate boxes on the hire agreement.
We have a legal responsibility to have insurance to meet the RTA requirement. This provides cover for claims if you injure or kill the 3rd party, whilst driving our vehicle, or damage their property (subject to minimum cover of £250,000)
We will provide cover for loss or damage if you have indicated your acceptance by initialing the appropriate box.  If you accept this you will have to pay the responsibility amount every time you damage the vehicle (the responsibility amount is shown on the appropriate page).
Note: Initialing acceptance of this collision Damage /Theft / Loss liability charge, waiver charge reduces the excess liability to that shown on front on the rental agreement.
We will provide cover for theft and damage to the vehicle caused during attempted theft if you indicated your acceptance by initialing the appropriate box over the page. If you accept this, you still have to pay the responsibility amount if the vehicle is stolen. (The responsibility amount you have to pay is shown on the appropriate page)
You can get details of our minimum legally required insurance and our damage protection programme (including the main exclusions) from the location where you rented the vehicle.

Your Own Insurance
You may arrange your own insurance with our agreement by initialing the appropriate box for the full duration of the rental as long as you can prove that this insurance is valid and you have signed confirmation. We have to approve the amount of cover you arrange, the type of policy and the insurer you have chosen. We must be satisfied with the cover and policy conditions and you must not change them subsequently without our consent.

We may ask your insurer to record our name as owners of the vehicle. If the vehicle is damaged or stolen you will let us negotiate with the insurers about whether the vehicle can be replaced or what compensation is due to us. You are financially responsible to settle any costs if the policy you have arranged fails and the vehicle is damaged, lost, stolen or claims made by any other innocent party.

What to do if you have an accident; if you have an accident you must not admit responsibility.
You must contact us immediately by telephone (01257 274558) or on the emergency number on the vehicle key fob and where possible allow us to speak to the third party.
You should get the name and address of everyone involved, including any witness.
You should also make the vehicle secure, tell the police straight away if anyone is injured or there is a disagreement over who is responsible and call our office straight away. You must then fill out an accident report form and send it to Ollertons at address below.

Vehicle Images
Vehicle images are examples only, specific models cannot be guaranteed.

Contact Details
S Ollerton Ltd, Unit 1-2, Ackhurst Road, Common Bank Industrial Estate, PR7 1NH


24 hr Contact number: 07795063760

Office Hours: Monday – Friday 08.00 – 17.00 hrs
Saturday 0800 – 1300hrs
Sunday and Bank Holidays Closed

Information & Data protection
You agree that we can use any information you have given us to carry out our own market research. If you break the agreement we can give the information to credit reference agencies, the driver and vehicle licensing authority (DVLA), debt collection and any other relevant organisation.  We can also give this information to the British vehicle rental and leasing association (BVRLA) who can pass it on to any of its members for any of its purpose stated in the Data Protection Act 1984.

Our Vehicles are fitted with tracking devices, and you agree that we may use the information collected by these devices to monitor the location, speed and use of the vehicle whilst it is on hire to you.

Ending the Agreement
If you are a consumer we will end this agreement straight away if we find out that your goods have been taken away from you to pay your debts, or a receiving order is made against you.
We will also end the agreement if you do not meet any of the conditions of the agreement.
If you are a company, we will end this agreement straight away if: you go into liquidation, you call a meeting of creditors, and we find out that your goods have been taken away from you until you pay of your debts, or you do not meet any of the conditions of the agreement.
If we end the agreement it will not affect our right to receive any money that we are owed under the conditions of the agreement.
We can also claim extra costs from you if you do not meet any of the conditions of this agreement.
We can repossess the vehicle and charge you if we do this.

Governing Law
This agreement is governed by the law of the country in which it is signed. Any dispute may be submitted to non–exclusive jurisdiction of the courts of that country. In certain cases the renting company reserves the rights to appoint an Arbitrator